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Terms and Conditions for La Tranquillité

Effective Date: May 2024

Before engaging in any transaction or reservation, we strongly encourage you to carefully read and adhere to the outlined Terms & Conditions of our website and services.

 
  1. Services Offered:

    Our business provides an array of exclusive travel options, including custom tour experiences, flight arrangements, accommodation bookings, car rentals, and insurance packages. The range of services offered may vary depending on your location and following local guidelines.”

  2. User Eligibility:

    Our services can only be accessed by individuals who are 18 years or older or have reached the age of majority as recognized by their country. By visiting our website, you are declaring that you possess the capacity to enter into legally binding contracts and are liable for any actions taken by any minors under your care.

  3. Booking and Payment:

    a. Booking: When making a reservation using our website, it is imperative that you provide us with precise and thorough information. Before finalizing your booking, kindly take a moment to review all details and ensure their accuracy.

    b. Payment:  Our trusted payment partners ensure the utmost security for all your booking transactions. You can choose from various payment methods, each with its terms and conditions set by the respective provider. The prices reflected are in your preferred currency and may be subject to additional taxes, fees, or surcharges.

  4. Cancellation and Refund Policy:

    a. Cancellation: The individual guidelines for reserving a service may vary, therefore it is important to thoroughly review the terms. Certain services may not be eligible for refunds, and there may be fees involved if you choose to cancel at a later time.

    b. Refunds: The possibility of receiving reimbursement in accordance with your reservation’s conditions may apply to you; however, the specific process and timeline for obtaining it will be dependent upon the service provider and the method of payment you used.

  5. Travel Documents and Requirements: 

    a. Passports and Visas: It is crucial to make sure that you possess the latest and valid passports, visas, and any other essential documents required for your trip before departure. We cannot be held liable for any difficulties arising from insufficient or outdated documentation.

    b. Health and Vaccinations:Before embarking on your journey, make sure to confirm health prerequisites, such as immunization requirements, with reliable sources to ensure a smooth trip.

  6. Travel Insurance:

    It is highly recommended that you invest in travel insurance to protect yourself from possible unforeseen circumstances, such as trip cancellation, medical emergencies, or barriers to your travel plans. Our services are available to assist you in securing the most suitable travel insurance for your needs.

  7. Limitation of Liability:

    a. We serve as a middleman connecting you to service providers, though we cannot assume responsibility for the performance, conduct, or oversights of those providers.

    b. We shall not be deemed responsible for any consequences, including but not limited to financial losses, delays, or expenses, arising from situations beyond our control, inclusive of natural disasters, labor disputes, political turbulence, or any other unforeseeable events.

  8. Privacy Policy:

    Our utmost priority is protecting your privacy. It is essential that you familiarize yourself with our Privacy Policy to understand our procedures for collecting, utilizing, and securing your personal information.

  9. The laws of the United Kingdom shall be the guiding principles in the enforcement and understanding of these Terms of Use.